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DIGITAL
DINING’s handheld solution will increase a restaurant’s overall
performance, streamline its efficiencies, and thus increase profits.
The wireless Handheld POS enables servers to take and fire orders in
high volume venues without ever leaving the dining area or running to and from
a stationary terminal. The Handheld POS is fully integrated with DIGITAL
DINING’s standard suite, so you can add it to existing networks quickly and
easily. The interface is consistent with the standard POS, so servers can
start using it with almost no extra training.
The Handheld POS also strengthens existing features, such as “item
out alternatives,” by enabling servers to provide immediate feedback to
customers. The Handheld POS also supports mobile credit card swipe devices, so
servers can complete credit card transactions without ever removing the card
from the customer's sight - see
more about how Digital Dining can protect you from Identify Theft.
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Complete
POS Functionality
The Handheld POS puts all of
the features of the standard terminal in the palm of your hand. The
Handheld POS interface mimics the standard POS, enabling servers to
access all of the robust features of the traditional standard POS with
almost no extra training. Digital Dining gives you the freedom of a
Handheld POS without sacrificing functionality. |
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A Single Database
The Handheld POS accesses the same database as your standard POS registers
and updates transaction data in real time. Thanks to its integrated data
architecture, the Handheld POS provides a robust and dynamic interface
without a cumbersome third-party interface program, and you can ramp it
up without recreating a whole new set of setup files. |
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Improved
Customer Service
The
Handheld POS can improve customer service by enabling your servers to
stay on the floor where they're needed. The Handheld POS allows servers
to take and fire orders without ever walking to the kitchen … or even
a standard workstation. In high traffic or arena environments, the
Handheld POS allows servers to focus on serving customers, rather than
running back and forth.
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Suggestive
Selling
The Handheld POS puts the Item Out and Suggestive Selling features of the
standard POS where they matter most: at the customer's table. When a
customer orders an item that is out of stock, the Handheld POS alerts
the server, who can respond immediately and suggest an alternative item.
The Handheld POS can also access recipes or photographs of menu items,
enabling servers to answer customer questions with minimal guesswork. |
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Integrated
Credit Card Features
The
Handheld POS provides customers with quicker service and better security
from credit card “identity theft.” The Handheld POS supports
portable credit card swipe devices, enabling servers to swipe a
customer's credit card and complete a transaction without ever removing
the card from the customer's sight. The handheld POS also supports
portable belt printers, allowing servers to print credit card slips
right at the table.
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