Handheld POS

DIGITAL DINING’s handheld solution will increase a restaurant’s overall performance, streamline its efficiencies, and thus increase profits. The wireless Handheld POS enables servers to take and fire orders in high volume venues without ever leaving the dining area or running to and from a stationary terminal. The Handheld POS is fully integrated with DIGITAL DINING’s standard suite, so you can add it to existing networks quickly and easily. The interface is consistent with the standard POS, so servers can start using it with almost no extra training.The Handheld POS also strengthens existing features, such as “item out alternatives,” by enabling servers to provide immediate feedback to customers. The Handheld POS also supports mobile credit card swipe devices, so servers can complete credit card transactions without ever removing the card from the customer’s sight – see more about how Digital Dining can protect you from Identify Theft.

* The Handheld POS does not support Digital Dining Reservations, and may display fewer menu item buttons in a single screen.

Complete POS Functionality

The Handheld POS puts all of the features of the standard terminal in the palm of your hand. The interface mimics the standard POS, enabling servers to access all of the robust features of the traditional standard POS with almost no extra training. Digital Dining gives you the freedom of a Handheld restaurant POS without sacrificing functionality. We even offer Digital Dining software as an iPad POS.

A Single Database

The Handheld POS system accesses the same database as your standard POS registers and updates transaction data in real time. Thanks to its integrated data architecture, it provides a robust and dynamic interface without a cumbersome third-party interface program, and you can ramp it up without recreating a whole new set of setup files.

Improved Customer Service

Our Handheld Restaurant POS can improve customer service by enabling your servers to stay on the floor where they’re needed. It allows servers to take and fire orders without ever walking to the kitchen … or even a standard workstation. In high traffic or arena environments, they allow servers to focus on serving customers, rather than running back and forth.

Suggestive Selling

The Handheld POS puts the Item Out and Suggestive Selling features of the standard POS where they matter most: at the customer’s table. When a customer orders an item that is out of stock, the Handheld POS alerts the server, who can respond immediately and suggest an alternative item.  It can also access recipes or photographs of menu items, enabling servers to answer customer questions with minimal guesswork.

Integrated Credit Card Features

The Handheld POS provides customers with quicker service and better security from credit card “identity theft.” It supports portable credit card swipe devices, enabling servers to swipe a customer’s credit card and complete a transaction without ever removing the card from the customer’s sight. The it also supports portable belt printers, allowing servers to print credit card slips right at the table.

Features Benefits
Send & Stay The Send & Stay feature allows servers to fire orders to prep printers without closing a check, so bar and kitchen staff can start preparing drinks and appetizers before a table even finishes ordering the first round.
Suggestive Selling Using the Suggestive Selling feature, you can set a POS to prompt servers to suggest items to customers in certain situations. Thanks to the Handheld POS, you can now use this potent counter-service feature in table-service venues.
Inventory Stock Take Digital Dining’s Inventory program also includes handheld stock take capability. Since the Handheld POS does not require proprietary or dedicated hardware, you can use the same handheld devices to perform inventory stock take during non-business hours.
Integrated Frequent Dining The Handheld POS includes all of the Frequent Dining features, so servers can provide account updates to frequent diners right at their table.
Menu Item Information Servers can use the Handheld POS to access menu item information, including photographs and recipes, enabling servers to answer customer questions more quickly and accurately.